THE ART OF DICIPLINING YOUR EMPLOYEES: A MANAGER'S GUIDE

Employee discipline: past and present. 1.1 Social values and employee discipline. 1.2 Management thought and employee discipline 1.3 Unionism and employee discipline. 1.4 The immediate situation and employee discipline 1.5 The disciplinary process as part of the overall organizations process. 1.6 Importance of employee discipline. 1.7 Cost of employee discipline. 2. The immediate supervisor and employee discipline. 2.1 The hot stove rule. 2.2 Progressive punishment 2.3 understanding the disciplinary problem. 2.4 Alternative disciplinary actions 2.5 Selecting the best disciplinary action. 3. The organization and employee discipline. 3.1 Potential problem areas in highly. 3.2 Individualized disciplinary system 3.3 Individual criteria versus organizational criteria. 4. Understanding the chronic disciplinary offender. 4.1 Our individual make-up. 4.2 Communicating with others. 4.3 Why we interact. 4.4 Life positions 4.5 Scripts. 4.6 Using time. 4.7 The chronic disciplinary offender had seen through transactional analysis. 5. Common causes of disciplinary action. 5.1 Employee absences. 5.2 Alcohol and drug abuse. 5.3 Theft of organizational property. 5.4 Attitude of the subordinate 5.5 Personality clashes. 5.6 Concluding remarks. 6. Human relations and the manager. 6.1 Understanding motivations 6.2 Identifying individual values. 6.3 Recognizing differences in perception 6.4 Communication: the key to successful employee discipline 6.5 Human relations and employee discipline partners for increased productivity. 7. The disciplinary audit. 7.1 The individual audit. 7.2 The organization audit. 7.3 Final comments on the disciplinary audit. 8. Employee discipline in perspective 8.1 Purpose of discipline 8.2 Productivity and discipline 8.3 Reactive` discipline versus. 8.4 Preventive discipline. 8.5 A few rules to make sure people do the right things. 8.6 Future trends. 8.7 Some concluding remarks

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