THE PRODUCTIVITY PRESCRIPTION

Part 1: Understanding productivity. Chapter1: Key aspects. 1.1 Productivity-what it is and what it is not. 1.2 The significance of productivity growth. 1.3 The productivity trend within the United States 1.4 Comparing U.S productivity with that of other nations 1.5 Exceptions to the rule of declining U.S productivity 1.6 Factors affecting productivity. Chapter 2 Limiting factors. Part 2: The potential for improvement. Chapter 3: A positive prognosis. Chapter 4: Humans Vs. organizations? 4.1 The nature of people. 4.2 The nature of people. 4.3 Setting the tone and developing a climate conducive to productivity growth. 4.4 Maslow's hierarchy of human needs. 4.5 The potential compatibility of individual and organizational needs. 4.6 Summary. Part 3: Measuring productivity. Chapter 5: Developing appropriate measurements 5.1 Ratios and indexes. 5.2 The difficulty in designing and successfully implementing meaningful measurements. 5.3 Criteria for meaningful measurements. 5.4 Summary. Chapter 6: Design aids. 6.1 The productivity measurements audit. 6.2 The audit of prevailing attitudes related to productivity improvement. 6.3 Standards 6.4 Flexible budgets 6.5 Summary. 7. Quality considerations. 7.1 The two primary elements of quality. 7.2 The trend in quality demands 7.3 Five factors affecting quality. 4.4 Quality effectiveness considerations 4.5 Quality efficiency considerations. 4.6 Summary. Part 4: Management Goaiz. Chapter 8: A Managerial philosophy. 8.1 Management by control vs. management by goals. 8.2 Management styles factor 8.3 The key success factors. 8.4 The goal-oriental manager. 8.5 Summary. Chapter 9: Goal setting. 9.1 The benefits of setting goals. 9.2 The criteria for setting goals. 9.3 The process of goal setting and achieving. 9.4 Success essentials for goal achievement. 9.5 Appraising performances. 9.6 Summary. Chapter 10: Including all activities. 10.1 Responsibilities indicators and objectives. 10.2 Eleven examples of goal setting and achievement. 10.3 Summary. Part 5: Increasing contribution. Chapter 11: Employee participation. 11.1 Motivational styles of leadership. 11.2 Power styles of leadership. 11.3 The nature of employee participation 11.4 Situational prerequisites for effective participation. 11.5 Programs to build participation. 11.6 Quality circles. 11.7 Summary. Chapter 12: The going places attitude. 12.1 Sharing the grand design. 12.2 Striving for excellence 12.3 Accentuating the positive. 12.4 Generating a competitive spirit 12.5 Summary. Part 6: Case histories. Chapter 13:An automotive assembly operation. 13.1 Background 13.2 The unique challenge of final assembly. 13.3 The productivity-improving opportunity. 13.4 The plan to improve productivity. 13.5 Increased well-communicated expectations yield improved results. Chapter 14: A Photograph record manufacturer. 14.1 Background 14.2 The productivity improving opportunity. 14.3 The plan to improving opportunity. 14.4 Results. Chapter 15: A Capital equipment manufacturer 15.1 Background 15.2 The plan to improve productivity 15.3 Results. Chapter 16: An Electronic distributors 16.1 Background. 16.2 The plan to improve productivity 16.3 Results. Part 7: Additional perspective Chapter 17: The behavioral insight. 17.1 The managerial grid 17.2 Organizational behavior modification 17.3 Summary. Chapter 18: Epilogue.

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