Key performance indicators : developing, implementing and using winning KPIs // David Parmenter

By:

Parmenter, David [author]

Material type: Text

TextPublication details: Hoboken, New Jersey : John Wiley & Sons, 2010Edition: 2nd edDescription: 299p. : ill.; 24cmISBN:

9780470545157

Subject(s):

Contents:

Introduction -- Foundation stones for implementing key performance indicators -- Developing and using KPIs : a 12-step model -- KPI team resource kit -- Templates for reporting performance measures -- Facilitator's resource kit -- Critical success factors kit -- Brainstorming performance measures -- Implementation variations for small-to-medium enterprises and not-for-profit organizations -- Implementation lessons.

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Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Monograf	JPS HQ Library Main Library	General Collections	MGT 658 PAR (Browse shelf(Opens below))	1	Available		1000030359

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Includes bibliographical references and index

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