Amazon cover image
Image from Amazon.com

A PASSION FOR EXCELLENCE: THE LEADERSHIP DIFFERENCE

By: Material type: TextTextPublication details: LONDON: HARPER COLLONS PUBLISHERS, 1985Description: 437P; ILLUSTISBN:
  • 0006370624
Subject(s):
Contents:
Part 1: Common sense. 1. A blinding flash of the Obvious. 2. MBWA: The technology of the Obvious. 3. Integrity and the technology of the Obvious. Part 2: Customers. 4. Common courtesy: the ultimate barrier to competitor entry. 5. No such things as a commodity. 6. "Mere perception": On the irreducible humanness of customers. 7. Quality is not a technique. 8. The "smell" of the customer. Part 3: Innovation. 9. The mythology of innovation or a Skunkworks tale. 10. Three Skunks. 11. The context of innovation. 12. The "smell" of innovation. Part 4: People, people, and people. 13. Bone- deep beliefs. 14. Ownership! 15. Applause. Part 5: Leadership. 16. Attention, symbols, drama, vision and love 17. Transformation and enhancements: Small wins, debureaucratizing and pockets of excellence. 18. Coaching. 19. Doing MBWA. 20. Excellence in school leadership. 21. What price excellence?
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Monograf JPS HQ Library Main Library General Collections MGT 301.172.6 PET (Browse shelf(Opens below)) 1 Available 1000000126

Part 1: Common sense. 1. A blinding flash of the Obvious. 2. MBWA: The technology of the Obvious. 3. Integrity and the technology of the Obvious. Part 2: Customers. 4. Common courtesy: the ultimate barrier to competitor entry. 5. No such things as a commodity. 6. "Mere perception": On the irreducible humanness of customers. 7. Quality is not a technique. 8. The "smell" of the customer. Part 3: Innovation. 9. The mythology of innovation or a Skunkworks tale. 10. Three Skunks. 11. The context of innovation. 12. The "smell" of innovation. Part 4: People, people, and people. 13. Bone- deep beliefs. 14. Ownership! 15. Applause. Part 5: Leadership. 16. Attention, symbols, drama, vision and love 17. Transformation and enhancements: Small wins, debureaucratizing and pockets of excellence. 18. Coaching. 19. Doing MBWA. 20. Excellence in school leadership. 21. What price excellence?

ENG

There are no comments on this title.

to post a comment.

HUBUNGI KAMI

Perpustakaan Jabatan Pengairan dan Saliran Malaysia (JPS Malaysia)
Aras Bawah, Blok A, Kompleks Ibu Pejabat JPS Malaysia
Persiaran Rimba Permai, Cyber 8
63000 Cyberjaya, Selangor

No Tel : 03 – 2697 3050

Emel : adminlibrary@water.gov.my

MEDIA SOSIAL


KAUNTER PELAWAT

HARI INI MINGGU LEPAS BULAN LEPAS TAHUN LEPAS JUMLAH
today lastweek lastmonth lastyear total

WAKTU PERKHIDMATAN

   Isnin - Khamis  :  8.00 pagi – 5.00 petang
   Jumaat  :  8.00 pagi – 12.15 tengah hari
     2.45 petang - 5.00 petang

   Sabtu, Ahad & Cuti Umum: TUTUP

Paparan terbaik menggunakan Google Chrome dan mozila firefox dengan resolusi 1600 X 900
Hakcipta Terpelihara @2023, Perpustakaan JPS Malaysia
Penafian :Kerajaan Malaysia dan Pihak Jabatan Pengairan dan Saliran Malaysia tidak bertanggungjawab terhadap sebarang kerugian atau kerosakan yang dialami kerana menggunakan maklumat dalam portal ini.

Powered by Koha