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Total quality management // Parag Diwan

By: Material type: TextTextPublication details: Petaling Jaya : Golden Books Centre, 2003Description: 328; : illust; 22cmISBN:
  • 9837203900
Subject(s):
Contents:
1. Basic Concepts in Quality Management. 2. Quality: Organizing, Planning and Policy Making. 3. The Organization Design for Quality Systems. 4. Concepts of Quality Costs. 5. Quality Management Process. 6. Quality management Challenges. 7. Achieving Quality Trrough Human Effort. 8. Total Quality Management.
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1. Basic Concepts in Quality Management. 2. Quality: Organizing, Planning and Policy Making. 3. The Organization Design for Quality Systems. 4. Concepts of Quality Costs. 5. Quality Management Process. 6. Quality management Challenges. 7. Achieving Quality Trrough Human Effort. 8. Total Quality Management.

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