The essence of total quality management / John Bank

By:

Bank, John [author]

Material type: Text

TextSeries: The essence of management seriesPublication details: NEW YORK: PRENTICE HALL, 1992Description: xviii, 203p. illust. 23cmISBN:

013284902X

Subject(s):

Total quality management

Contents:

Focus on the customer. Core concepts of total quality management. Learning from the quality gurus. Cutting the cost of quality. Case studies of total quality management. Tools and technoques of total quality management. Avoiding the hype.

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Monograf	JPS HQ Library Main Library	General Collections	MGT 65.018 BAN (Browse shelf(Opens below))	1	Available		1000024536

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Previous	MGT 65.015 COL Work smarter not harder / Jack cillis and Michael Leboeuf	MGT 65.015 GRA HUMAN RESOURCES MANAGEMENT	MGT 65.015 NOE Fundamentals Of Human Resource Management	MGT 65.018 BAN The essence of total quality management / John Bank	MGT 65.018 BAR Organisasi kualiti muklak: Keseimbangan & keharmonian demi keunggulan / Dr. Thomas J. Barry	MGT 65.018 BAR Total quality organisation: balance & harmony for excellence / by Thomas J. Barry	MGT 65.018 GOE Quality Management: Introduction to Total Quality Management for Production, Processing, and Services	Next

Includes index

eng

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