BUSINESS REENGINEERING: THE SURVIVAL GUIDE (Record no. 2629)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 04240nam a2200217#a 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls000003876 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230822s1994 xx 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0130148539 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | JPS |
| 090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) | |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) | MGT 658.4 AND |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | JPS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | ANDREWS, DORINE C. |
| Relator term | author |
| 245 #0 - TITLE STATEMENT | |
| Title | BUSINESS REENGINEERING: THE SURVIVAL GUIDE |
| 260 ## - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | NEW YORK: PRENTICE HALL, |
| Date of production, publication, distribution, manufacture | 1994 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 302P; ILLUST |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Chapter 1: Know where you are. 1. The dimensions of business reengineering. 1.1 The physical/ technical dimensions. 1.2 The infrastructure dimensions. 1.3 The value dimensions. 2. When is reengineering the answer? 3. Creating the business case. 4. Critical success factors for business reengineering projects. Chapter 2: Lighting the way. 1. Business process redesign principles. 1.1 Organize work around outcomes. 1.2 Provide direct access to customers. 1.3 Harness technology. 1.4 Control through policies, practices and feedback. 1.5 Enable interdependent and simultaneous work. 1.6 Give decision-making power to workers. 1.7 Build in feedback channels. 2. Transformation principles. 2.1 Assumptions and biases shape behavior. 2.2 People believe what you do not, what you say. 2.3 Involvement breeds acceptance. 2.4 Just don't do something sit there. 2.5 Change the foundations first. 2.6 Change takes time but not that much. 2.7 Progress is not linear nor is it smooth. 3. Continuous process improvement principles. 3.1 Improvement is everyone's responsibility. 3.2 Improvement is always desirable. 3.3 Pay attention to detail. 3.4 Quality requires systemic work. 3.5 Create an ongoing exchange and sharing of information. 3.6 Individuals, not organizations, drive quality. Chapter 3: Know where you are going. 1. Creating the vision. 2. Establishing goals. 3. The visioning goal setting process. 4. Problems encountered along the way. 3.1 Vision idolatry. 3.2 Tunnel vision. 3.3 Habitual thinking. 3.4 Practical thinking. |
| -- | 4. Sizing the project. 4.1 Scoping the project. 4.2 Setting project boundaries. 4.3 Time available to complete the project 4.5 Resources for the projects. 4.6 Projects sizing critical factors. Chapter 4: Don't walk alone. 4.1 The essential nature of an effective. 2. Business reengineering team. 2.1 Ability to learn. 2.2 Political savvy. 2.3 Committed to persistence. 3. IS/IT role in business reengineering. 4. Business reengineering team structures. 4.1 Business executive sponsors. 4.2 Projects director. 4.3 Core coordination and support team members. 4.4 Project champion team members. 4.5 Advisory team members. 4.6 Implementation SWAT groups. 5. A closer looks at core group roles. 5.1 Project operations manager. 5.2 Project facilitator. 5.3 Business specialist. 5.4 IS/IT specialist. 5.6 Financial specialist. 5.7 Knowledge coordinator. 6. Project team operational techniques. 7. Project team evolution to maturity. Chapter 5: Prepare for the journey. 5.1Steps 1: Frame the project. Step 2: Create the vision and goals. Step 3: Redesign the business operation. Step 4: Conduct proof of concept. Step 5: Plan the implementation. Step 6: Obtain implementation approval. Step 7: Implement the redesign. Step 8: Transition to a continuous improvement state. 5.2 The life of a business reengineering project. Chapter 6: Move with purpose. 1. Why these techniques? 2. The job of the reengineering project facilitator. 3. Focus group interviews and other data collection mechanisms. 4. Facilitated meetings and workshop. 5. Issues resolution. 6. Critical reflection techniques-continuous process improvement. 7. The secret to successful reengineering. |
| -- | Chapter 7: The road is not smooth, watch for danger. 1. Leadership imperfections. 2.Terrorists and saboteurs. 3. The plight of middle management. 4. Anguish of cultural struggle. 5. Project paralysis. Chapter 8: Form the neighborhood watch. 1. Measurement fundamentals. 2. Collection fundamentals. 3. Analytical techniques fundamentals. 4. Problem solving methodology fundamentals Chapter 9: Characteristics of the successful journey. 1. Success characteristic for business 2. Is there an ideal |
| 546 ## - LANGUAGE NOTE | |
| Language note | ENG |
| 650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | ORGANIZATIONAL CHANGE - MANAGEMENT. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Monograf |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | 1994 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| General Collections | JPS HQ Library | JPS HQ Library | Main Library | 22/08/2023 | MGT 658.4 AND | 1000000149 | 22/08/2023 | 1 | 22/08/2023 | Monograf |