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1.
Key performance indicators : developing, implementing and using winning KPIs // David Parmenter by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Hoboken, New Jersey : John Wiley & Sons, 2010
Availability: Items available for loan: JPS HQ Library (1)Call number: MGT 658 PAR.

2.
Quality management systems-guidelines for performance improvements (ISO 9004:2000, IDT) / Department of Standards Malaysia by Series: Malaysia standard. MS ISO 9004 : 2004
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Putrajaya : Department of Standards Malaysia [2000]
Availability: Items available for loan: JPS HQ Library (1)Call number: ACT 658.40130218 JSM.

3.
Reengineering performance management: Breakthroughs in achieving strategy through people / Tracey B. Weiss and Franklin Hartle by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Florida: St. Lucie Press, 1998
Availability: Items available for loan: JPS HQ Library (1)Call number: MGT 006.83 WEI.

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