REINVENTING GOVERNMENT: HOW THE ENTREPRENEURIAL SPIRIT IS TRANSFORMING THE PUBLIC SECTOR

OSBORNE, DAVID(DAVID E)

REINVENTING GOVERNMENT: HOW THE ENTREPRENEURIAL SPIRIT IS TRANSFORMING THE PUBLIC SECTOR - MASSACHUSSETS: ADDISON-WESLEY, 1992 - 405P

Introduction: An American Perestroika. 1. Catalytic government: Steering rather than rowing. 2. Community- owned government: Empowering than serving. 3. Competitive government: Injecting competition into service delivery. 4. Mission driven government: Transforming rule driven organizations. 5 Results oriented government: Funding outcomes not inputs. 6. Customer driven government: Meeting the needs of the customer not the Bureaucracry. 7. Enterprising government: Earning rather than spending. 8. Anticipatory government: prevention rather than cure. 9.Decentralized government: From hierarchy to participation and teamwork. 10 Market Oriented government: Leveraging change through the market. 11 Putting it all together.


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