The Balanced Scorecard: Translating Strategy Into Action
Kaplan, Robert S.
The Balanced Scorecard: Translating Strategy Into Action - Boston, Mass: Harvard Business Scholl Press, 1996 - 322p,illust,24cm
1.Measurement and Management in the Information Age 2.Why Does Business Need a Balanced Scorecard? PART ONE: MEASURING BUSINESS STRATEGY 3.Financial Perspektive 4.Customer Perspective 5.Internal-Business-Process Perspektive 6.Learning and Growth Perspektive 7.Linking Balanced Scorecard Measures to Your Strategy 8.Structure and Strategy PART TWO:MANAGING BUSINESS STRATEGY 9.Acheving Strategic Alignment: From Top to Bottom 10.Targets, Resource Allocation, Initiatives, and Budgets 11.Feedback and the Strategic Learning Process 12.Implimenting a Balanced Scorecard Management Program.
Eng
0875846513
Industrial Productivity-Measurement
Organizational Effectiveness-Evaluation
STRATEGIC PLANNING
The Balanced Scorecard: Translating Strategy Into Action - Boston, Mass: Harvard Business Scholl Press, 1996 - 322p,illust,24cm
1.Measurement and Management in the Information Age 2.Why Does Business Need a Balanced Scorecard? PART ONE: MEASURING BUSINESS STRATEGY 3.Financial Perspektive 4.Customer Perspective 5.Internal-Business-Process Perspektive 6.Learning and Growth Perspektive 7.Linking Balanced Scorecard Measures to Your Strategy 8.Structure and Strategy PART TWO:MANAGING BUSINESS STRATEGY 9.Acheving Strategic Alignment: From Top to Bottom 10.Targets, Resource Allocation, Initiatives, and Budgets 11.Feedback and the Strategic Learning Process 12.Implimenting a Balanced Scorecard Management Program.
Eng
0875846513
Industrial Productivity-Measurement
Organizational Effectiveness-Evaluation
STRATEGIC PLANNING