000 01377nam a2200241#a 4500
001 vtls000021004
008 230822s1996 xx 000 0 eng d
020 _a0875846513
040 _aJPS
090 0 0 _aMGT 658 KAP
100 _aKaplan, Robert S.
_eauthor
245 4 _aThe Balanced Scorecard: Translating Strategy Into Action
260 _aBoston, Mass: Harvard Business Scholl Press,
_c1996
300 _a322p,illust,24cm
505 _a1.Measurement and Management in the Information Age 2.Why Does Business Need a Balanced Scorecard? PART ONE: MEASURING BUSINESS STRATEGY 3.Financial Perspektive 4.Customer Perspective 5.Internal-Business-Process Perspektive 6.Learning and Growth Perspektive 7.Linking Balanced Scorecard Measures to Your Strategy 8.Structure and Strategy PART TWO:MANAGING BUSINESS STRATEGY 9.Acheving Strategic Alignment: From Top to Bottom 10.Targets, Resource Allocation, Initiatives, and Budgets 11.Feedback and the Strategic Learning Process 12.Implimenting a Balanced Scorecard Management Program.
546 _aEng
650 1 0 _aIndustrial Productivity-Measurement
650 2 0 _aOrganizational Effectiveness-Evaluation
650 2 0 _aSTRATEGIC PLANNING
700 _aNorton, David P.
942 _cMONO
999 _aVIRTUA
_aVTLSSORT0030*0080*0200*0900*1000*2450*2600*3000*5050*5460*6500*6501*6502*7000*9020*9050*9970*9980*9990*9991
_c14023
_d14023
003 JPS