| 000 | 00870nam a2200241#a 4500 | ||
|---|---|---|---|
| 001 | vtls000018902 | ||
| 008 | 230822s1992 xx 000 0 eng d | ||
| 020 | _a013284902X | ||
| 040 | _aJPS | ||
| 090 | 0 | 0 | _aMGT 65.018 BAN |
| 100 |
_aBank, John. _eauthor |
||
| 245 | 4 | _aThe essence of total quality management / John Bank | |
| 260 |
_aNEW YORK: PRENTICE HALL, _c1992 |
||
| 300 | _axviii, 203p. illust. 23cm | ||
| 440 | _aThe essence of management series. | ||
| 500 | _aIncludes index | ||
| 505 | _aFocus on the customer. Core concepts of total quality management. Learning from the quality gurus. Cutting the cost of quality. Case studies of total quality management. Tools and technoques of total quality management. Avoiding the hype. | ||
| 546 | _aeng | ||
| 650 | 1 | 0 | _aTotal quality management |
| 942 | _cMONO | ||
| 990 | _a1992 | ||
| 999 |
_aVIRTUA00 _c13212 _d13212 |
||
| 003 | JPS | ||