TY - BOOK AU - GARVEY, Gerald. TI - FACING THE BUREAUCRACY: LIVING AND DYING IN A PUBLIC AGENCY SN - 1-55542-502- PY - 1993/// CY - SAN FRANCISCO: JOSSEY-BASS PUBLISHERS KW - ENERGY POLICY-UNITED STATES KW - BUREAUCRACY-U.S.-CASE STUDIES KW - U.S., FEDERAL ENERGY REGULATORY COMMISSION N1 - 1. Old versus new theories of bureaucracy 2. The bureaucracy: what it is and how it works 3. New president, new policy, new chairman at the federal energy regulatory commission 4. Regulation and discretion: "Are we in trouble?" 5. Launching a project of organizational change 6. The task force as an engine for innovation 7. Discretion, negotiation, and litigation 8. Bureaucracy under stress: a federal investigation and its aftermath 9. The paradox of administrative controls 10. To meet the challenges of public management ER -