PHYCOLOGY APPLIED TO WORK
- 4TH
- CALIFORNIA: WADSWORTH, 1993
- 584P; ILLUST
Section one: Introduction. 1. Introduction. 1.1 Industrial/ organizational psychology. 1.2 Licensing and certification of psychologists. 1.3 The history of I/O psychology. 1.4 Scope of the book. 1.5 Major chapter objectives in review. 2. Research methods in I/O psychology. 2.1 The empirical research process. 2.2 Major research methods. 2.3 Measurement of variables. 2.4 Analysis of data. 2.5 Conclusions from research. 2.6 Ethical problems in research. 2.6 Research in industry 2.7 Future research in I/O psychology. 2.8 Major chapter objectives in review. 2.9 Case study- how should I study this? Section two: Personnel psychology. 3. Criteria. 3.1 Disagreement among people in making evaluations. 3.2 Conceptual versus actual criteria. 3.3 Criterion deficiency, relevance and contamination. 3.4 Criterion development. 3.5 Job analysis. 3.6 Job evaluation. 3.7 Standards for criteria. 3.10 Relationship among job-performance criteria. 3.11 Composite versus multiple criteria. 3.12 Concluding comments. 3.13 Major chapter objectives in review. 3.14: Case study-who gets the scholarship? 4. Predictors. 4.1 Assessing the quality of predictors. 4.2 Psychological assessment and the law. 4.3 Psychological test and inventories. 4.4 Ethical standards in testing. 4.5 Sources of information about testing. 4.6 Test content. 4.7 Interviews. 4.8 Work samples and situational exercises. 4.9 Biographical information. 4.10 Peer assessment. 4.11 Letters of recommendation. 4.12 New and controversial methods. 4.13 Overview and evaluation of predictors. 4.14 Summary. 4.15 Major chapter objectives in review. 4.16 Case study- how do we hire police officers? 5. Personnel decisions. 5.1 Recruitment. 5.2 Selection. 5.3 Development of the batteries. 5.4 Assessing the utility of a predictor. 5.5 Selection decisions. 5.6 Concurrent versus predictive validity. 5.7 Selection strategies. 5.8 Validity generalization. 5.9 Test utility and organizational efficiency. 5.10 Placement and classification. 5.11 Major chapter objectives in review. 5.12 Case study-whom should I hire? 6. Personnel training. 6.1 Training and learning. 6.2 Stating training objectives in behavioral terms. 6.3 Deterrents to effective training. 6.4 The design of personnel training. 6.5 Assessing training needs. 6.6 Methods and techniques of training. 6.7 Evaluation of training programs. 6.8 Equal employment opportunity and training. 6.9 Summary. 6.10 Major chapter objectives in review. 6.11 Case study-train or select? 7. Performance appraisal. 7.1 Implementing a performances appraisal program. 7.2 Using the results of performance appraisal and the law. 7.3 Sources of performance appraisal information. 7.4 Rater training. 7.5 Evaluation of poor performance. 7.6 Self and peer appraisals. Section three: Organizational psychology. 8. Organizations and their influences on behavior. 8.1 Organizational theory. 8.2 Three theories of organization. 8.3 Components of social systems. 8.4 Person-environment (P-E) congruence. 8.5 Individual responses to person-environment interactions. 8.6 Overview of individual responses to person-environment interactions. 8.7 Major chapter objectives in review. 8.8 Case study- should sex make a difference? 9. Job satisfaction. 9.1 The concept of job satisfaction. 9.2 Theories of job satisfaction. 9.3 Measurement of job satisfaction. 9.4 Relationship between job satisfaction and employment conditions. 9.5 Relationship between job satisfaction and job behavior. 9.6 Relationship between job satisfaction and life satisfaction. 9.6 Concluding comments. 9.7 Major chapter objectives in review. 9.8 Case study- do you like your job? 10 Work motivation. 10.1 Ability, performance, situational constraints and motivation work motivation. 10.2 Motivation theories. 10.3 Overview and synthesis of work-motivation theories. 10.4 Major chapter objectives in review. 10.5 Case study - what to do with harry? 11. Leadership. 11.1 Major substantive topics of interest in leadership research. 11.2 Established theories of leadership. 11.3 New theories of leadership. 11.4 Overview of leadership. 11.5 Major chapter objectives in review. 11.5 Case study - which direction should we follow? 12. Organizational communication 12.1 Definition of communication 12.2 Purpose of communication. 12.3 A model of communication. 12.4 Communication in work behavior. 12.5 Nonverbal communication. 12.6 Techniques of communicating in organizations. 12.7 Methods of studying organizational communication. 12.8 The effects of organization structure on communication. 12.9 Communication structure variables. 12.10 Communication process variables. 12.11 The outcomes of communication. 12.12 Summary. 12.13 Major chapter objectives in review. 12.14 Case study - what do you want to know? Section four: The work environment 13. Job design and organization development 13.1 To alter the worker or the workplace? 13.2 Job design. 13.3 Organizations development 13.4 An illustrative example. 13.5 Summary. 13.6 Major chapter objectives in review. 13.7 Case study - how do I create teamwork? 14. Unions/ management relations. 14.1 What is a Union? 14.2 Unions as organizations. 14.3 The formation of a Union. 14.4 The labor contract. 14.5 Influences of Unions on Nonunionized companies. 14.6 Behavioral research on Union/ management relations. 14.7 Unions and the content of I/O psychology. 14.8 Case study - should we let in labor union? 15. Work conditions. 15.1 Physical stressors in the workplace. 15.2 Ergonomic approaches to work design. 15.3 Human/ computer interactions in the workplace. 15.4 Safety and accidents. 15.5 Psychological approaches to accident reduction. 15.6 Work schedules. 15.7 Alcoholism and drug abuse in the workplace. 15.8 Concluding comments. 15.9 Major chapter objectives in review. 15.10 Case study- will life ever gets back to normal?