TY  - BOOK
AU  - DUGGER, JIM.
TI  - BUSINESS LETTERS FOR BUSY PEOPLE
SN  - 9679959848
PY  - 1992///
CY  - KUALA LUMPUR: GOLDEN BOOKS CENTRE
KW  - LETTERS
N1  - 1.Writing from scratch. 2. Parts of the business letter. 3. Format of the business letter. 4. Collection letters. 5. Sales and promotion letters. 6. Expressing goodwill/ social letters. 7. Community activities letter. 8. Personal business letters. 9. Letters of condolence.10. Dealing with hiring. 11. Customer relations. 12 Media letters
ER  -