DUGGER, JIM. <br/><br/>
BUSINESS LETTERS FOR BUSY PEOPLE 

 - KUALA LUMPUR: GOLDEN BOOKS CENTRE,  1992 
 - 179P 
<br/><br/>1.Writing from scratch. 2. Parts of the business letter. 3. Format of the business letter. 4. Collection letters. 5. Sales and promotion letters. 6. Expressing goodwill/ social letters. 7. Community activities letter. 8. Personal business letters. 9. Letters of condolence.10. Dealing with hiring. 11. Customer relations. 12 Media letters. 
<br/><br/><br/>ENGLISH 
<br/><br/><label>ISBN: </label>9679959848 
<br/><br/><label>Subjects--Topical Terms: </label><br/>LETTERS.