TY - BOOK AU - DOWLING, WILLIAM F. TI - HOW MANAGERS MOTIVATE: THE IMPERATIVES OF SUPERVISION SN - 0070176684 PY - 1971/// CY - JAPAN: MC GRAW HILL KOGAKUSHA LTD. KW - SUPERVISION OF EMPLOYEES KW - SUPERVISORS N1 - 1. The system approach to supervision. 2. Motivating people: How to match human needs to job demands 3. Selection, orientation and training 4. Adapting to job requirements. 5. Groups and the invisible organization 6. Administering positive discipline 7. Controls, incentives and appraisals. 8. The communications problem: Being understood 9. The communication problem listening to and understanding others. 10. Leadership: how the supervisor motivates subordinates. 11 Follwership: The supership faces the boss. 12 Lateral relations and external demands 13 The supervisor and the Union 14 Adjusting to change process and problems ER -