TY - BOOK AU - PETERS, THOMAS J. TI - IN SEARCH OF EXCELLENCE SN - 0060150424 PY - 1982/// CY - NEW YORK: HARPER & ROW PUBLISHERS KW - INDUSTRIAL MANAGEMENT - U.S.A N1 - Part1: The saving remnant. 1. Successful American companies. Part 2: Toward new theory. 2. The rational model. 3. Man waiting for motivation. Part 3: Back to basics. 4. Managing ambiguity and paradox. 5. A bias for action. 6. Close to the customer. 7. Autonomy and entrepreneurship. 8. Productivity through people. 9. Hands-on, value driven. 10. Stick to the knitting. 11. Simple form lean staff. 12. Simultaneous loose-tight properties ER -