TY  - BOOK
AU  - Capezio, Peter J.
TI  - Taking the mystery out of TQM: : a practical guide to total quality management / by Peter Capezio and Debra Morehouse
SN  - 1564141055
PY  - 1993///
CY  - Hawthorne, NJ : CAREER PRESS
KW  - Total quality management
N1  - Includes index
ER  -