TY  - BOOK
ED  - Jabatan Standard Malaysia
TI  - Quality management systems-guidelines for performance improvements (ISO 9004:2000, IDT) / Department of Standards Malaysia
PY  - 2000///]
CY  - Putrajaya : Department of Standards Malaysia
KW  - Quality control--Standards--Malaysia
KW  - ISO 9000 Series standards
KW  - Performance standards--Management--Standards
N1  - Bibliography: p.55-56
ER  -