TY  - BOOK
AU  - Diwan, Parag
TI  - Total quality management /
SN  - 9837203900
PY  - 2003///
CY  - Petaling Jaya
PB  - Golden Books Centre
KW  - Total quality management
N1  - 1. Basic Concepts in Quality Management. 2. Quality: Organizing, Planning and Policy Making. 3. The Organization Design for Quality Systems. 4. Concepts of Quality Costs. 5. Quality Management Process. 6. Quality management Challenges. 7. Achieving Quality Trrough Human Effort. 8. Total Quality Management
ER  -