Diwan, Parag <br/><br/>
Total quality management // 
Parag Diwan 
 - Petaling Jaya :  Golden Books Centre,  2003 
 - 328; :  illust;  22cm 
<br/><br/>1. Basic Concepts in Quality Management. 2. Quality: Organizing, Planning and Policy Making. 3. The Organization Design for Quality Systems. 4. Concepts of Quality Costs. 5. Quality Management Process. 6. Quality management Challenges. 7. Achieving Quality Trrough Human Effort. 8. Total Quality Management. 
<br/><br/><br/>eng 
<br/><br/><label>ISBN: </label>9837203900 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management