TY - BOOK AU - Raja Malik Mohamed TI - Challenges In Managing Information & Communications Technology: A CIO Guide SN - 9679933989 PY - 2003/// CY - Kuala Lumpur: National Institute of Public Administration KW - Management Information N1 - PART ONE-INFORMATION MANAGEMENT 1.Past,Present & Future ICT Scenario 2.ICT and Managing Complexity PART TWO-MANAGING ICT: THE FUNDAMENTALS 3.Managing the Fundamentals of ICT PART THREE-MANAGING ICT: BEYOND TECHNOLOGY 4.Change 5.Harnessing The ICT Players 6.Restructuring The ICT Players 6.Restructuring ICT Organisation 7.Process Redesigning 8. Managing ICT Projects 9. Managing Outsourcing 10.Managing TransferOf Technologies 12.Managing The Acculturation Process PART FOUR-CONCLUSION 13 Conclusion & Reflection ER -